Official Documents

Rk88 Privacy Policy – Data Protection for Indonesia Members

At RK88, privacy is not a formality. This document transparently explains how we collect, use, store, and protect your personal data — with no complicated language.

Last updated: June 1, 2026  ·  Effective as of the same date
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Privacy Protected
International Standard · Version 3.1
AES-256 Encryption Not Sold to Third Parties

Rk88 Data Protection Commitment

Six core principles that define how rk88 handles your personal data.

End-to-End Encryption

All data you submit to the rk88 platform is encrypted using SSL/TLS 1.3 with AES-256 keys. Sensitive data such as bank account numbers and KYC documents are stored in encrypted format on our servers — unreadable even if accessed without authorization.

Never Sold to Third Parties

RK88 member personal data is never sold, rented, or shared with any third party for commercial purposes. Full stop. No exceptions for ad offers, affiliate marketing, or data brokers.

You're in Control

You have the right to access, correct, and request deletion of your personal data at any time. These requests can be submitted directly through the support team and will be processed within the specified timeframe.

Limited & Purpose-Bound Use

Data we collect is used solely for the purposes explicitly stated in this policy. There is no "silent" data usage beyond operational needs, security, and service improvement.

Restricted Internal Access

Within RK88 itself, access to member personal data is restricted to employees who genuinely need it to perform their duties. All access is logged and audited regularly.

Transparent Incident Notification

In the event of a security incident affecting member data, rk88 is committed to notifying affected members within a reasonable timeframe, along with an explanation of what happened and the steps taken to address it.

About this document: The rk88 Privacy Policy is written in plain language — not confusing legal jargon. Our goal is for you to genuinely understand what happens with your data, not just tick "Agree" without reading.

01Personal Data We Collect

To provide a secure and functional service, rk88 collects several categories of personal data. See the full details below:

1.1 Identity Data

This data is collected during registration and the KYC process:

  • Full name as shown on official identity documents (National ID/Driver's License/Passport)
  • Date of birth and place of birth
  • Identity number (NIK or passport number)
  • Identity document photo and selfie (for KYC verification)
  • Gender

1.2 Contact Data

  • Active email address
  • Registered phone number
  • Residential address (for certain verification purposes)

1.3 Financial Data

  • Bank account information (bank name, account number, account holder name)
  • Registered digital wallet data (GoPay, OVO, DANA, ShopeePay)
  • Deposit and withdrawal transaction history
  • Source of funds for transactions above a certain threshold

1.4 Technical & Usage Data

  • IP address and device information (device type, operating system, browser)
  • Login activity log including access time and location
  • Game session data (games played, duration, bets placed)
  • Account settings preferences

Rk88 only collects data that is strictly necessary. We do not request information such as international credit card numbers, biometric data beyond KYC requirements, or any other information irrelevant to our services.

02How We Collect Data

Data is collected through several fully transparent mechanisms:

  • Direct registration: Data you enter yourself when creating an account or updating your profile.
  • KYC process: Documents and photos you upload for identity verification.
  • Transaction: Information collected when you make a deposit or submit a withdrawal.
  • Platform usage: Technical data collected automatically when you access the website or app, including through cookies and server logs.
  • Communication: Conversations with the support team via live chat or email are retained for troubleshooting and service quality improvement purposes.
  • Verified third parties: In certain cases, we receive confirmation from payment service providers regarding transaction status.

03Data Purpose of Use

Every piece of data we collect has a specific purpose. See the full table below:

Data Type Purpose of Use Legal Basis
Identity Data Account verification, KYC, fraud prevention Legal obligation & security
Contact Data Service communications, transaction notifications, account recovery Contract fulfillment
Financial Data Deposit & withdrawal processing, AML/KYC Legal obligation & contract
Technical Data Account security, suspicious activity detection, platform optimization Legitimate interest
Game Session Data Dispute resolution, game auditing, responsible gambling Legal obligation & contract

04Data Storage and Security

Rk88 applies strict security standards in the storage and management of member data.

4.1 Storage Encryption

Sensitive data such as bank account information, KYC documents, and financial data is stored in encrypted format using AES-256 encryption in the database. Encryption keys are managed separately with strictly limited access.

4.2 Security Infrastructure

Rk88 servers are protected by multi-layered firewalls, intrusion detection systems (IDS/IPS), and 24/7 security monitoring. Access to backend systems requires multi-factor authentication and is recorded in tamper-proof audit logs.

4.3 Regular Security Testing

Rk88's security systems are regularly tested through penetration testing by an independent security team. Findings from testing are promptly addressed with prioritized updates.

Important: While we maintain the highest security standards, no system is 100% immune to cyber threats. We strongly encourage you to protect your account on your end as well — use a strong password, enable 2FA, and never share your login credentials with anyone.

05Sharing Data with Third Parties

Rk88 does not sell member data. However, under certain limited conditions, data may be shared with the following third parties:

  • Payment service provider: Information required to process deposit and withdrawal transactions (name, account number) is shared only with the payment gateway used.
  • KYC service provider: Identity documents may be processed through a third-party automated verification system that has signed a data confidentiality agreement with RK88.
  • Legal authority: Where required by law, court order, or official request from a regulatory authority, rk88 may disclose necessary data in accordance with applicable legal procedures.
  • Cloud and infrastructure service provider: Data is stored on servers managed by trusted infrastructure providers bound by strict data protection agreements.

All third parties that receive data from rk88 are bound by data processing agreements and are required to comply with protection standards equivalent to or higher than those we apply ourselves.

06Cookies and Tracking Technologies

The rk88 platform uses cookies and similar technologies to enhance user experience and security. The following types of cookies are used:

6.1 Essential Cookies

These cookies are required for the platform to function properly. Without them, services such as maintaining login sessions and transaction security will not work. Essential cookies cannot be disabled.

6.2 Functional Cookies

These cookies store preferences such as language selection, display settings, and game search history to make your experience more personalized and efficient when you return to the platform.

6.3 Analytics Cookies

We use aggregated, anonymized analytics data to understand how users interact with the platform — which pages are visited most, where users encounter friction, and so on. This data is used to improve the platform, not to identify individuals.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect core platform functionality.

07Member Rights Over Personal Data

You have full rights over your personal data. Here are the rights you can exercise at any time:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.

Right of Correction

If any data is inaccurate or outdated, you have the right to request a correction. Updates to certain data can be made directly from the account settings menu.

Right to Erasure ("Right to Be Forgotten")

You may request deletion of your personal data, noting that certain legal obligations (such as retaining transaction data for audit purposes) may limit full erasure.

Right to Restrict Processing

You have the right to request that processing of certain data be temporarily suspended pending the resolution of a dispute or verification of data accuracy.

Right to Data Portability

You have the right to receive a copy of the data you provided to rk88 in a machine-readable format (such as JSON or CSV) for transfer to another service.

Right to Lodge a Complaint

If you feel your privacy rights have not been adequately upheld, you have the right to lodge a complaint with rk88 or with the relevant data protection authority.

08Data Retention and Deletion

Rk88 does not retain data longer than necessary. However, certain data categories have minimum retention periods required by regulation:

  • Financial transaction data: Retained for a minimum of 5 years from the last transaction, in accordance with financial regulations and Anti-Money Laundering (AML) requirements.
  • KYC Documents: Retained for the duration the account is active plus 5 years after account closure.
  • Activity & security log: Retained for 2 years for investigation and audit purposes.
  • Marketing & preference data: Deleted within 90 days of receiving a deletion request or upon account closure.

Once the retention period ends, data is permanently deleted or anonymized so that it can no longer be linked to any individual.

09Protection of Minors' Data

The rk88 platform is designed and operated exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals below that age.

If we discover that data from underage users has been collected — whether due to a registration error or other factors — such data will be deleted as soon as possible and the associated account will be closed in accordance with applicable procedures.

If you are a parent or guardian who suspects a minor has created an account on rk88, please contact us immediately through our official support channels so we can address the situation promptly.

10Cross-Border Data Transfer

As a platform operating internationally, rk88 member data may be processed on servers located outside Indonesia. For every cross-border data transfer, rk88 ensures:

  • The destination country or data recipient maintains adequate data protection standards.
  • Appropriate data transfer agreements have been signed with all parties involved.
  • Additional security mechanisms are applied to highly sensitive data.

11Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our privacy practices, new legal requirements, or service updates. Any material changes will be communicated via:

  • In-platform notification visible upon next login
  • Email to the address registered on your account
  • Updated "Last updated" date at the top of this page

Continued use of the platform after changes take effect will be considered acceptance of the updated version. If you do not agree with the changes made, you may close your account and withdraw your balance before the effective date.

12Privacy Contact & How to Submit a Request

For all privacy-related inquiries, requests, or complaints, you may contact the rk88 privacy team via:

  • Live Chat: Available 24/7 directly on the platform — select the "Privacy & Data" category when starting a conversation.
  • Email: Send to [email protected] with the subject line "Privacy Request – [request type]".

Every data rights request will receive a response within a maximum of 7 business days with an acknowledgment of receipt, and will be resolved within 30 business days depending on the complexity of the request.

Trust is our foundation. Privacy is not just a regulatory obligation for rk88 — it is part of how we build lasting relationships with every member. If anything is unclear, feel free to ask. Our team is ready to help.

Rk88 Privacy FAQ

Quick answers to the questions members ask most.

No, absolutely not. rk88 does not sell, rent, or share member data with advertising companies, data brokers, or any party for commercial purposes. This is an unconditional commitment that has been in place since the platform was established.

Contact the rk88 support team via live chat or email [email protected] with the subject "Data Access Request". Include your account name and registered account ID. Requests will be confirmed within 7 business days and data will be provided in a readable format within 30 business days.

Some data must be retained in accordance with legal obligations — particularly financial transaction data and KYC documents, which must be kept for a minimum of 5 years after account closure for AML (Anti-Money Laundering) regulatory compliance. Other data not subject to legal obligations will be deleted or anonymized within 90 days of account closure.

rk88 only discloses data to legal authorities when there is a valid, legally binding official order — such as a court warrant. We do not voluntarily provide data without a clear legal basis. In situations where we are required to disclose data, we will endeavor to notify the member concerned, to the extent permitted by law.

In the event of a security incident that could potentially expose member data, rk88 will immediately conduct an investigation, contain the impact, and notify affected members within a reasonable timeframe. The notification will include an explanation of what happened, what data may have been exposed, the steps rk88 has taken, and what you should do to protect your account.

Privacy Protected, a More Secure Gaming Experience

Now you know how seriously rk88 manages your data. Join us and enjoy a betting platform that is not only exciting, but also earns your trust.

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AES-256 Encryption
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Not Sold to 3rd Parties
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Right of Access & Correction
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Regular Security Audits
Bahasa Indonesia